Loading... Please wait...
  • My Account
  • Order Status
  • Wish Lists
  • Gift Certificates

Our Newsletter


Privacy Notice

Our Sincere Commitment To Your Privacy

(Effective 15 August 2007)

We created this privacy statement in order to demonstrate our firm commitment to privacy issues. The following discloses the information gathering and dissemination practices for eROLJ.com. We are very committed to your privacy, so here is our PRIVACY PROMISE TO YOU: We will never sell, exchange, or release any of your individual personal information to a third party without your express permission.

 

Our Commitment To Privacy

Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way our information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. We do not reveal your e-mail address or other personal information, except to complete transactions with our third-party vendors. In such cases, we provide only the information required to complete the transaction. By contract, the third party is not permitted to sell, rent or share this information.

The Information We Collect

This notice applies to all information collected or submitted on the ROLJ website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are name, address, e-mail address, phone number, credit/debit card information, etc. In some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the address of the recipient. In this circumstance, the types of personal information collected are name, address, phone number, etc.

 

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We will not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person.Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Secure Browser

Your browser and eROLJ.com secure servers encrypt confidential information during transmission, ensuring that all superstore and clearance transactions stay private and protected. If participating on our online, you will be given the option to place online transactions over a secure server. On a secure server, your credit card information is encrypted during its transmission, ensuring that your data remains confidential. We have invested to protect your personal identifiable  information by acquiring current sophisticated high encyrption technology.  Our website is also monitored daily, to make sure it is secured and safe from hackers. 

Secured Credit Card Processing

eROLJ.com reserves the right to monitor order activity to ensure a fair process. eROLJ.com also reserves the right to reject any order deemed to be made in bad faith, or that may be in violation of local laws, taxes or restrictions. We strongly advise not to test the web site with false orders, as it will result in substantial, personal legal risk. It is a violation of the law to make bids or orders under a false name or with an invalid credit card. eROLJ.com has a sophisticated Fraud Control system that screens for orders, which are subject to investigation and possible cancellation. For your protection, credit card orders may be delayed while screening takes place. Persons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Web browsers transmit a unique address that can be used by law enforcement officials to identify fraudulent activity. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases. Fraudulent information will be provided to the issuing bank, shipping carriers, and networked with our business partners.

 

Secure Shopping

You can shop at eROLJ.com online with confidence. We have partnered with PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It is accepted by merchants everywhere, both on and off eBay. PayPal manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including: 256-bit, 2048-bit root Secure Sockets Layer ( SSL ) technology for secure Internet Protocol (IP) transactions Industry leading encryption hardware and software methods and security protocols to protect customer information. Compliance with the Payment Card Industry (PCI) Data Security Standard.

Our website is secured with a premium business-class security technology, visually confirming the highest level of authentication available among SSL certificates. It gives you as our customer two highly visible ways to confirm that our website is secure — the green address bar and the GeoTrust True Site Seal — while providing strong encryption to protect your confidential information.
The green bar says it all. If the GeoTrust True BusinessID with EV certificate could talk, it would say “Look at me! You are very secure.” Notice it when the address bar turns green in your browsers and the organization field starts to rotate between our business name and GeoTrust’s name. A GeoTrust True BusinessID with Extended Validation certificate announces that our website is legitimate and backed by a reputable authenticating security partner.

 

Information About Cookies

Like many sites,our website uses cookies. Cookies are data files that are stored on your computer. They contain identification information that enables us to see how our users are interacting with our site and how frequently they are returning. Cookies do not contain any personally identifiable information. We use cookies for the benefit of our users. Cookies let us know if we have repeat visitors (a strong indication of happy consumers) and if we are delivering a quality product to our consumers. We also use cookies to identify which sites our repeat visitors are coming from, so that we can place more of our online advertising on these sites. Essentially, it is an anonymous way to survey how we are doing and to look for other consumers who we think will like our site. Also, speaking of cookies, you should know that our website may employ an outside ad company to display banner ads on our site. These ads may contain cookies. Cookies from banner ads are collected by our ad partner, and are used for purposes of tracking performance of the banner ads. We may not have access to this information. If you do not want to accept cookies from our website or other sites, your browser software should allow you to not accept cookies. Look in the Preferences (Netscape) or Internet Options (Microsoft Internet Explorer) feature to do this.

 

Our Commitment To The Privacy Of Your Children

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.

 

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by accessing "My Account" Menu located at the Top left Menu toolbar of our website page. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us at customercare@erolj.com.

 

Privacy Notice in compliance to Better Business Bureau. ROLJ - Member since DECEMBER 2007

This privacy notice discloses the privacy practices for eROLJ.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

 

  • 1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • 2. What choices are available to you regarding the use of your data.
  • 3. The security procedures in place to protect the misuse of your information.
  • 4. How you can correct any inaccuracies in the information.
Information Collection, Use, & Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us at customercare@erolj.com immediately.