The latest addition and features – playmatXpress^TM.

Now you can conveniently submit your own image by directly uploading it to eROLJ.com and commisioned it yourself.  Kick it up on the Next Level! Now you can select Option to add Text or Personalized.  There is no need to email your image.  Once uploaded, all that's left for us is to check for the correct size, clarity of your image-to-playmat and then manufacture it! It's that easy! Please make sure that the required size is exactly 24.25” x 14.25” or 1746 x 1026 pixels.  Images located at  0.25 inches (1/4”) around the layout may not be printed, we require this space as a bleed.  Please do not  send us any violent or pornographic material. It is against company policy and we will not print them. We guarantee that your playmat will be yours exclusively. We will not print them for anyone else but you!

We guarantee that this playmat will last. This playmat is printed using high quality printing materials and the use of latest playmat printing high-end technology. We use permanently fixed ink with an Ultra Violet protected coating on special fabrics which will not fade, crack, peel or discolor. Guaranteed to last or your money back! Printed mats can be easily cleaned with a damp cloth or sponge with mild liquid soap. This is machine washable in gentle cycle.

If you have any questions, please contact customercare@erolj.com.

ADDITIONAL CHARGES APPLIES WHEN SELECTING THE FOLLOWING OPTIONS;

CARDZONE TEMPLATE ADDITION;  4.99 USD (Price Reduced)

ADDITIONAL PRINTS: AS INDICATED ON  DROP DOWN MENU.

IMAGE RESIZING: AS INDICATED ON DROP DOWN MENU.

TEXT ADDITION (PERSONALIZED - Make sure to add at least a Text on Line One Block and Select Your Favorite Font or Provide your own Font):  3.99 USD

YOUR OWN PROVIDED FONT:  2.99 USD

IMAGE or PLAY MAT  PREVIEW

You will receive a preview ONLY if you request resizing of the  image and appying a template with your order.

BULK ORDER
Please contact customercare@erolj.com.

PROCESSING AND CREATION TIME
Once your design is submitted, please allow 1-3 business days for production of the playmat.

FILE TYPES
All file type with the exception of ".gif" and ".bmp" are accepted which most of the time they are low image quality.  We will check clarity of your image prior to production and we will email you if there is an issue.

ARTWORK REQUIREMENTS
Client(Customer) providing artwork is responsible for all artwork releases, permissions and licenses.

CANCELLATION FEES
There is a Non-refundable one time Production Processing Fee of $8.00 per item once the playmat is manufactured.  Cancellation fees is also due when returning the item at our no fault. There is also a $5 fee if you decide to cancel the order before printing. Any cancelled order will be destroyed or and will not be sold. We reserve the right to make any decision on the disposition of any cancelled order.

For refunds, must return within 14 days, Item is packed, sealed in a clear plastic. We accept returned item(s) only if the seal is not broken. Item(s) must be received  within 14 days. Shipping both ways and handling is not, repeat, NOT refundable. Delivery confirmation service or tracking number is required when returning the item(s). We will make a refund as soon as we received the item back in same condition when item(s) shipped to buyer only. Buyer is responsible for return shipping cost. We are sorry, no exchange.